Effective: January 17, 2022.
For details on our policies, please refer to the information below. Please note that we take violations of our policies seriously, and we have no obligation to make accommodations to users who are found to be in violation of these terms.
Course Refund Policy (Online Classes)
Prior to the second week of each semester, Brighter Bee Academy provides a full prorated refund for the session’s remaining classes to any parent who requests a withdrawal via Classnook.com. Once the second week of the semester begins, Brighter Bee Academy does not offer refunds under any circumstances.
Brighter Bee Academy does not offer refunds for missed classes. In addition, Brighter Bee reserves the right to cancel classes due to low enrollment. In the event that Brighter Bee cancels a class, Brighter Bee will issue a full refund to the original method of payment.
Make-up Class and Class Recording Policy (Online and In-Person Classes)
If a child cannot attend their regularly scheduled class time, then Brighter Bee Academy will allow the child to attend the same class at a different time, if it is offered, or Brighter Bee Academy will provide the parent with the class recording. Such accommodations can be made only two (2) times per semester.
Trial Class Commitment Policy (In-Person Language Classes)
Brighter Bee Academy requires students interested in attending our in-person Language Classes to attend at least ONE month of trial classes. We will not offer one-time trial classes for our Language Classes. We understand that a child's progress after one class may not be reflective of their true linguistic potential and therefore require at least a month's commitment.
Course Refund, Cancellation and Make-up Class Policies (1-On-1 Music/Vocal Class)
Cancellations must be made at least 24 hours prior to each scheduled class. If you want to change the date and time of your class, please reach out to us at least 24 hours prior to the original scheduled class. Your fee will not be refunded if you fail to cancel or make changes to your schedule before the time frame stated above.
If a child cannot attend their regularly scheduled class time, then Brighter Bee Academy will allow the child to attend the same class at a different time, if it is offered, or Brighter Bee Academy will provide the parent with the class recording. Such accommodations can be made only three (3) times per semester.
Course Refund, Cancellation and Make-up Class Policies (Group Vocal Class)
Brighter Bee Academy does not offer refunds or make-up classes for missed classes.
If you wish to transfer your child to a different level for the same class, you may do so once during each semester.
No Guarantees or Warranties
This agreement is for the provision of class time. Brighter Bee Academy makes no guarantees or warranties with regard to a Student’s performance as a result of any tutoring time provided. Brighter Bee Academy will work to help the student succeed, but test results and other outcomes depend on the Student.
Limitation of Liability
In the event of litigation, Brighter Bee Academy’s total liability shall not exceed the amount of money that the Student paid Brighter Bee Academy for services rendered.
Other Terms & Conditions
Brighter Bee Academy may, at its sole discretion, cancel a class or remove a child from a class. In such a situation, the Student will not be allowed to continue enrolling in a class and Brighter Bee Academy will within 10 business days refund the original method of payment a pro-rated amount for all unused classes in the semester. The Student will have no recourse other than this refund.
If any provision of this Agreement is held illegal or unenforceable in a judicial proceeding, such provision shall be severed and shall be inoperative, and the remainder of this Agreement shall remain operative and binding on the Parties.
Photo and Video Release
Brighter Bee Academy reserves the right to take and utilize photographs, videos, or any type of recordings of participating children and their parents, caregivers, or anyone accompanying them to Brighter Bee Academy while engaged in our classes or associated activities. I consent to Brighter Bee Academy's use of the photographs, videos, or recordings of my child, me, or the guardian I have designated for advertising, promotional, or related purposes, and waive all rights to compensation and other rights which may arise as a result. I understand and agree that the contact information I have provided herein will be added to the distribution list for Brighter Bee Academy and shared with partner and affiliate programs.