
FAQ
Frequently asked questions
Cancellation or rescheduling requests must be submitted at least 24 hours before the scheduled class. Failure to do so will result in the forfeiture of your class fee, and no refunds will be provided. Additionally, if you fail to notify us of a cancellation or request to reschedule at least 24 hours in advance, you will not be eligible for a makeup class.
If a child is unable to attend their scheduled class, Brighter Bee Academy may offer the option for the child to attend the same class at a different time, if available, or provide access to the class recording. However, such accommodations will be granted a maximum of two (2) times per semester.
Each enrolled class includes up to two (2) make-up sessions per semester, valid only within the same semester. Make-ups must be arranged in advance and are subject to class availability.
Please note that after-school pick-up service is not guaranteed for make-up classes and will depend on our staff and route availability.
Yes. If the current class is not a good fit and another class has space, we will help you switch. Please notify both the teacher and our office at info@brighterbeeacad.com.
Brighter Bee Academy reserves the right to take necessary action in cases of late payment for tuition or other fees. This may include, but is not limited to, the removal of the child from the class or program until payment is received. Parents or guardians will be notified in advance of any such actions.

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